Registration Information
Mainstreet Organization of REALTORS®
[email protected] or 630-324-8400

Course Description
Agents and companies that continuously demonstrate good business ethics will enjoy reputations of professional and ethical practices. Through situation analysis of real-life events, students will recognize how a commitment to good business ethics will guide the best of business decisions.  This course meets the NAR biennial ethics training requirement.

LEARNING OBJECTIVES

• Through analysis of a case study students will interactively determine procuring cause of a transaction and how a panel might rule versus the outcome of mediation.
• Key procedures for Ethics and Arbitration hearings will be identified
• Students will compare the concepts of general business ethics with the REALTOR® Code of Ethics
• Through real life scenarios students will identify code violations and determine which articles should be cited in a complaint
• Students will gain a working knowledge of why, what, and how to utilize the Citation and Ombudsman programs
• Students will discuss and recognize how a commitment to ethical practices will positively impact their reputations and their career successes.