Format: Classroom
Instructor: Chris Read
Location: Chicago-area  •  Rockford
Start Date: Jan 27, 2020  •  End Date: Jan 27, 2020
Credit Hours: 3 – Elective

Registration Information
Rockford Area Association of REALTORS®
Registration or 815-395-6770

Course Description
Agents and companies that continuously demonstrate good business ethics will enjoy reputations of professional and ethical practices. Through situation analysis of real-life events, students will recognize how a commitment to good business ethics will guide the best of business decisions.  This course meets the NAR biennial ethics training requirement.


  • Through analysis of a case study students will interactively determine procuring cause of a transaction and how a panel might rule versus the outcome of mediation.
  • Key procedures for Ethics and Arbitration hearings will be identified
  • Students will compare the concepts of general business ethics with the REALTOR® Code of Ethics
  • Through real life scenarios students will identify code violations and determine which articles should be cited in a complaint
  • Students will gain a working knowledge of why, what, and how to utilize the Citation and Ombudsman programs
  • Students will discuss and recognize how a commitment to ethical practices will positively impact their reputations and their career successes.